Assisted Scheduling

Move from 'back-and-forth' to 'confirmed' - with invitations that expire. Coordinate sessions through availability requests, specialist proposals, and time-limited confirmations that keep calendars reliable and reduce admin overhead.

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Key capabilities

Guided Choice Flow

Before a patient is matched, surface a curated set of suitable slots to choose from and pay - then continue in a focused 1:1 workflow

Availability Requests

When no slot fits, patients can request availability. Specialists accept or decline within a configurable SLA window (e.g., 48 hours)

Specialist Proposals

Propose concrete appointments with date, time, duration, and price - all timezone-aware with configurable defaults for fast, repeatable invitations

Time-Limited Confirmations

Invitations expire automatically if not confirmed, preventing 'maybe later' ambiguity and keeping calendars dependable

Payment Gating

When required, invitations are only confirmed once accepted and paid - reducing no-shows and aligning incentives

Seamless Continuity

Confirmed sessions follow normal booking lifecycle with reschedule/cancel flows, reminders, and ongoing specialist communication

Why choose this feature

Specialist control: propose times you can actually deliver

Expiration as fairness: no hidden holds on availability

Timezone-aware scheduling reduces misalignment

Payment-before-confirmation reduces no-shows

Audit-friendly with system messages and email confirmations

Works with listed-specialist marketplaces and allocation-first models (match first, then schedule)

Configurable SLA windows for availability requests

Repeatable defaults for fast invitation creation

Reduce scheduling admin while keeping calendars reliable

We'll map Assisted Scheduling to your business model (listed specialists, allocation-first, or hybrid) and demo the end-to-end invitation workflow

Book a demo