Booking & Scheduling

Booking that starts simple—and stays specialist-controlled. Patients can pick from public availability before they're matched; after matching, follow-up sessions are coordinated through specialist-led invitations and proposals. One calendar, two scheduling modes, timezone-aware and notification-driven.

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Key capabilities

One Calendar to Maintain

Specialists publish availability once instead of juggling multiple tools. The specialist calendar becomes the single source of truth for scheduling.

Two Scheduling Modes

Direct slot booking for first sessions, specialist-led invitations for everything after. Keeps the first booking easy while making ongoing care reliable.

Specialist-Led Invitations

After a patient is matched, specialists propose times with configurable duration, price, and expiration. Patients accept and pay within a time window.

Timezone-Aware Scheduling

All scheduling flows are designed timezone-aware to reduce accidental misalignment and missed sessions across regions.

Booking Lifecycle & Status

Clear status tracking from pending to confirmed. Active and past bookings stay visible for continuity across the care journey.

Automated Reminders

Configurable reminders reduce no-shows. Status updates flow through system messages and email notifications.

Why choose this feature

One calendar to maintain - no more juggling multiple tools
Specialist stays in full control after a patient is matched
Payment gating ensures 'confirmed' means committed
Time-limited invitations prevent slots from being held indefinitely
Timezone clarity reduces scheduling mistakes
Reliable notifications reduce 'did this go through?' uncertainty
Works across different websites and business models
Clear status updates (pending vs paid vs booked)

Fewer no-shows, less scheduling admin

Talk to us and we'll map the right booking model—direct slots, invitations, or hybrid—to your platform configuration