Product Updates

Product Update: Enhanced Video Call Quality

We've upgraded our video infrastructure for clearer, more reliable telehealth consultations.

Product Update: Enhanced Video Call Quality

What Changed

We upgraded our video infrastructure to deliver HD-quality calls with lower latency.

Key Improvements

  • HD video up to 1080p for all plans
  • Adaptive bitrate adjusts to your connection automatically
  • Reduced latency by 40% on average

How to Enable

No action needed — the upgrade is live for all accounts.

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Product Updates

New Feature: Automated Appointment Reminders

Reduce no-shows by up to 40% with our new intelligent reminder system that adapts to patient preferences.

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Best Practices

Building Trust in Virtual Care

Simple strategies to establish rapport and trust with patients during telehealth visits.

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