Privacy Policy

1. Introduction

At Daraport, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our telehealth platform. Please read this policy carefully to understand our practices regarding your personal data.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account information (name, email, phone number, address)
• Profile information (professional credentials for providers)
• Health information (medical history, symptoms, treatment records)
• Payment information (processed securely through third-party providers)
• Communications (messages, consultation notes, support inquiries)

We also automatically collect certain information when you use our platform, including device information, IP address, browser type, and usage data.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Facilitate healthcare consultations and communications
• Process payments and send related information
• Send notifications, updates, and administrative messages
• Respond to your comments, questions, and support requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent or illegal activities
• Comply with legal obligations

4. Health Information Protection

We understand the sensitive nature of health information. All health data is encrypted both in transit and at rest. We comply with applicable healthcare data protection regulations, including HIPAA where applicable. Access to health information is strictly limited to authorized healthcare providers and necessary platform operations.

5. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• With healthcare providers you choose to consult with
• With service providers who assist in our operations
• To comply with legal obligations or court orders
• To protect the rights, privacy, safety, or property of Daraport
• In connection with a merger, acquisition, or sale of assets
• With your consent or at your direction

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, regular security assessments, and employee training. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Health records are retained in accordance with applicable healthcare regulations. You may request deletion of your account, subject to our legal obligations to retain certain information.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your information
• Object to or restrict processing of your information
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us using the information provided below.

9. Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings. Please note that disabling cookies may affect the functionality of our platform.

10. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children without parental consent. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at contact@daraport.com or through our contact page.